Contact information

Apex Visors Customer Support

For product questions, helmet compatibility, order changes, delivery issues, returns, refunds or privacy requests, contact us using the details below.

Email: 

Online contact form: Use the Contact Us page on the Apex Visors website.

When contacting us about an order, include:

• your order number;
• the name used for the order;
• a clear description of your question or issue; and
• photographs where the product or parcel is damaged, faulty or incorrect.

Never send complete payment-card information, account passwords or other unnecessary sensitive information by email or through the contact form.

We aim to respond within two business days. During launches, public holidays or unusually busy periods, responses may take longer.